Legal & Terms of Use

11 Gaming Terms & Conditions — What you need to know before using the platform

Please read these terms carefully before creating an account or using any service on 11 gaming. All information is written in plain, straightforward language.

Last Updated: January 2026 Available in Bengali Licensed Platform

Key Highlights of the Terms & Conditions at a Glance

A summary of the most important aspects of 11 gaming's terms and conditions

Age & Eligibility

11 gaming is strictly for users aged 18 and above. Accurate identification is required at registration, and each individual may only hold one account.

Deposits & Withdrawals

Transactions are supported via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. Account verification must be completed before making a withdrawal.

Bonuses & Wagering

Each bonus comes with specific wagering requirements. Please read them carefully before accepting any bonus. Bonuses may be cancelled if misuse is detected.

Account Security

Keeping login credentials confidential is each member's responsibility. Using or sharing another member's account is strictly prohibited and may result in account suspension.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and any activity related to money laundering are strictly prohibited on 11 gaming.

Responsible Gaming

11 gaming encourages members to play responsibly. Deposit limits, self-exclusion, and cooling-off periods are available to all members.

Key Limits & Rules — Quick Reference

Key figures and timeframes at 11 gaming, all in one place

Topic Details Applicable Methods Special Note
Minimum Deposit ৳200 BKash, Nagad, Rocket Credited to balance instantly
Maximum Deposit (Daily) ৳5,00,000 All Methods Higher limits for VIP members
Minimum Withdrawal ৳500 BKash, Nagad, Rocket KYC Verification Required
Minimum Bet (Slots) ৳10 All Slots Games Varies by game
Minimum Bet (Sports) ৳50 All Sports Markets Single & Multiple Bets
Maximum Single Bet ৳5,00,000 Sports Betting Higher on premium markets
Minimum Registration Age 18+ Years All Members Withdrawals Blocked Without Verification
Bonus Validity Period 30 Days Most bonuses Automatic Cancellation Upon Expiry
Account Per Member 1 Only Each Individual Multiple Accounts Prohibited

Key Rules — In Brief

The Most Important Rules for 11 gaming Users

Provide Your Real Identity

Providing false information at registration will cause account verification to fail and withdrawals to be blocked.

One Account Only

If multiple accounts are found belonging to the same person, all accounts and associated balances may be permanently forfeited.

Respect Bonus Validity Periods

If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be forfeited.

Keep Your Password Secure

Never share your account details with anyone — keeping your account secure is your responsibility.

Transact Under Your Own Name

All deposits and withdrawals must be made exclusively through your own registered mobile banking account.

Zero Tolerance for Fraud

Game manipulation, use of bots or automated software is strictly prohibited — accounts will be suspended immediately.

These terms and conditions apply to the use of the 11 gaming platform (11gaming.net) and its services. By creating an account or using any service on 11 gaming, you are considered to have fully accepted these terms. Please read them in their entirety — if any part is unclear, contact our support team.

1 General Terms & Conditions

11 gaming is an online gaming platform licensed by the Curaçao eGaming Commission. These Terms & Conditions apply to users accessing the platform from Bangladesh and other applicable countries. Compliance with local laws is the sole responsibility of the user.

11 gaming reserves the right to modify or update these Terms & Conditions at any time. For significant changes, notice will be provided via the registered email address or on the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.

Please note: These Terms & Conditions are available in both English and Bangla. In the event of any conflict, the English version shall prevail.

2 Account Registration & Eligibility

The following requirements must be met to open an account on 11 gaming:

  • You must be at least 18 years old — registration is strictly prohibited for anyone under this age.
  • You must provide complete, accurate, and truthful information at registration — including your name, date of birth, and mobile number.
  • Each person may register only one account — if a second account is found under the same individual, both accounts will be suspended.
  • KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.
Warning: Providing false information about your age or identity is considered fraud. In such cases, the full account balance may be forfeited.

11 gaming may request additional identity verification documents at any time. Withdrawal access will be restricted until verification is complete.

3 Deposit & Payment Policy

11 gaming currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200, with a maximum daily limit of ৳5,00,000.

  • Deposits are typically credited to your account within 30 seconds.
  • If a technical issue causes a delay, please contact the support team.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • Deposits made by third parties are not accepted and will be returned.
Good to know: 11 gaming does not charge any deposit fees. Any charges applied by a banking partner are subject to their own policies.

4 Withdrawal Policy

Withdrawals at 11 gaming are simple and fast, with an average processing time of 8 minutes. The following conditions must be met to make a withdrawal:

  • Minimum withdrawal amount is ৳500.
  • KYC verification must be completed.
  • Withdrawals must be made to the same mobile banking number used for the deposit.
  • Wagering requirements must be fulfilled before bonus balance can be withdrawn.

For suspicious transactions, 11 gaming reserves the right to review withdrawal requests and request additional verification. Such reviews may take up to 72 hours.

Important: For large withdrawals, additional documentation may be required under our Anti-Money Laundering (AML) policy.

5 Bonus & Promotion Terms

To enjoy 11 gaming's bonuses, you must comply with the terms attached to each offer. The general rules are as follows:

  • The wagering requirement for the welcome bonus will be stated in each offer's details (typically 20x–30x).
  • If the wagering requirements are not met within 30 days of activating a bonus, the bonus will be forfeited.
  • You cannot claim another bonus while one is already active.
  • Multiple members on the same device, IP address, or household cannot claim the same bonus.
  • If bonus abuse is detected, the bonus and any associated winnings may be voided.
Tips: Before claiming a bonus, read through the terms on the specific offer page — it saves any surprises later.

6 Betting Rules

The following general rules apply when betting on 11 gaming:

  • The minimum bet for Sports Betting is ৳50, with a maximum single bet of ৳5,00,000.
  • Minimum bet for slot games is ৳10 — may vary by game.
  • Once confirmed, live betting bets cannot be changed or cancelled.
  • 11 gaming reserves the right to void any bets placed at incorrect odds due to a technical error.
  • Betting on match-fixing or any pre-determined outcome is strictly prohibited.

Specific rules for cricket, football, and other sports can be found in the Sports Betting section. 11 gaming's decision is final in determining all outcomes.

7 Prohibited Activities

The following activities are strictly prohibited on 11 gaming:

  • Creating or managing multiple accounts.
  • Using multiple identities to claim bonuses.
  • Use of automated software, bots, or scripts.
  • Attempting to hack or manipulate any game or system.
  • Using the platform for money laundering or concealing the source of illegal funds.
  • Harassing or defrauding other members.
Consequences: Violating these rules may result in immediate account suspension or permanent closure, and the balance may be forfeited. Legal action may also be taken if necessary.

8 Account Suspension & Closure

11 gaming may temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of Terms & Conditions violations is found.
  • If KYC verification fails or false information is provided.
  • Where there is suspicion of irregular betting patterns or money laundering.
  • At the direction of a regulatory authority.

Members may request account closure at any time through the Responsible Gaming section or by contacting our support team. If you have an existing balance, please withdraw it before closing your account.

9 Privacy & Data Protection

11 gaming takes the protection of members' personal information very seriously. Details provided at registration are used solely for service delivery and compliance with legal obligations.

  • Your data is never sold to third parties.
  • Information is never shared beyond the relevant authorities except where required by law.
  • All data is secured with SSL encryption.

For more details, visit our Privacy Policy View page.

10 Limitation of Liability

11 gaming is not liable for the following:

  • If a game or bet is affected due to an internet disconnection.
  • If account credentials are compromised due to the member's own negligence.
  • For losses caused by technical issues on the part of third-party game providers.
  • Force Majeure — services may be suspended due to natural disasters, war, or government directives.
Good to know: 11 gaming is always committed to resolving member issues. If you encounter any problem, please reach out to the support team.

11 Changes & Updates to Terms

11 gaming may update these Terms & Conditions at any time as needed. Members will be notified of significant changes via email or an on-platform notice. The date of the latest update will be shown at the top of this page.

Continued use of the platform after any update will be considered acceptance of the revised terms. The latest version of the Terms & Conditions will always be available on this page.

12 Contact

If you have any questions or need clarification about the Terms & Conditions, please contact the 11 gaming support team:

  • Email: support@11gaming.net
  • Live Chat: Log in to the platform anytime
  • Support Hours: 24/7, in Bengali
We're Here: Feel free to reach out with any questions — our team is always ready to assist you in Bengali.

Read the Terms & Conditions? Join 11 Gaming now.

Safe, transparent, and fully in Bangla — welcome to the platform trusted by over 300,000 members.

Free Registration Claim Your Welcome Bonus Licensed Platform Starting from ৳200 Fully in Bangla

Frequently Asked Questions

Direct Answers to Frequently Asked Questions About Terms & Conditions

Yes, you can get started on 11 gaming with very little money. The minimum deposit is ৳200 — simply send two hundred taka via bKash or Nagad and the balance will appear in your account instantly, ready to play. The minimum bet for slot games is just ৳10, and Sports Betting starts from ৳50. So a ৳200 deposit gives you plenty of room for several games or bets. There are no processing fees on deposits — the full ৳200 goes straight to your gaming balance.

Yes, minimum bet amounts differ between slots and Sports Betting. For slot games, you can generally place bets from ৳10, though some premium slots may have a slightly higher minimum — this is clearly displayed when the game loads. For cricket and other sports, the minimum bet is ৳50. Live Casino tables also vary by game, with limits typically starting from ৳100. The maximum bet for a single sports wager goes up to ৳5,00,000. In all cases, the limits are shown on screen before you place your bet, so there are no surprises.
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